Freedom Factory® Pro: The All-In-One Tech Package & IT Support Solution for Fire and Ambulance Districts
Proactive tech advising that catches IT snags before they become problems. 24/7 IT support. Long-term technology planning. Dedicated support team who actually know your account. And more.
All this combined with our leaner, lighter, simpler tech philosophy ensure FeatherShark and Freedom FactoryⓇ Pro help you simplify your fire district’s tech environment – so you can increase district productivity, guarantee bad tech isn’t getting in the way of your response time, and fulfill your promise of being there to support your community as quickly as possible when they need you to.
What you get as a client of FeatherShark’s Freedom FactoryⓇ Pro at a glance
24/7 IT services & support
On-call tech strategy & advising with specialists who know fire district tech
Long-term “Technology Roadmap” for your district
Unlimited support & team training on tech
Invitation to our annual Technology Collaboration Conference
Remote, in-the-background monitoring & updates to your tech systems
Tech vendor management (never talk to another internet company again!)
Service available for all your tech equipment and systems (including software, hardware, servers & more)
Dedicated 4-person support team of IT experts who actually know your account
Get mission-critical updates out to your entire membership clearly & consistently with the newly-launched
Truck in for maintenance? Out-of-service fire hydrant? Unexpected road closure?
No more relying on missed emails, lost texts, or a whiteboard to push these mission-critical updates out to your members.
With FeatherShark LiveDash™, your team can quickly and easily see all these updates in a single place. And have the info they need to serve your community. In minutes.