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Freedom Factory Legal Pro:
The All-In-One Tech Package & Managed IT Support Solution for Law Firms

Picture this: your law firm running at peak efficiency – minus irritating tech slowdowns, worries over client security, and loss of billable attorney time.

Our Freedom Factory Legal Pro
managed IT services packages can get you there.

Proactive tech advising that catches IT snags before they become problems. 24/7 tech support. Client data security & safety action planning. Dedicated support team who actually knows your account. And more.

All this combined with our leaner, lighter, simpler tech philosophy ensure FeatherShark’s managed IT services help your firm “break free from IT” by simplifying your tech environment – so you spend less on bulky, expensive (not to mention unreliable!) equipment, minimize your tech headaches overall, and maximize your tech to nab a boost in your office’s efficiency and security.

Here’s a glimpse of what you’ll get as part of your firm’s Freedom Factory Legal Pro Package*:

*included in Freedom Factory Legal Pro Premium or higher

24/7 Managed IT Services and Support

On-call legal tech strategy & advising with specialists in law firm IT

Client Data Safety & Security Action Plan

Joint quarterly reviews & full system audits of your tech infrastructure

Security awareness training for your team

Remote, in-the-background monitoring & updates to your tech systems

Tech vendor management (never talk to another internet company again!)

90-day “try us out” guarantee

Dedicated 4-person support team of managed IT experts who actually know your account

Get started with your 90-day “try us out” period for any Freedom Factory package by scheduling a free Law Firm Tech Starter Session.

Power your firm with
leaner, lighter, simpler tech

Freedom Factory was created to help law firms transition out of unreliable, out-of-date technology that’s holding them back into solutions that are leaner, lighter & simpler.

Here’s what those 3 principles really mean for you and
your law firm’s technology systems:

Leaner

Minimize your complex tech infrastructure so it’s just the right size (and budget) for your firm.

Lighter

Move to cloud-based IT service options to shrink your physical hardware, be able to access your office’s data from anywhere on the planet & ensure you can recover your systems quickly if disaster strikes.

(See Why Cloud Technology for Law Firms here)

Simpler

Simplify your tech so you have less to break, less to insure, less to maintain & less to secure.

3 levels of Freedom Factory Legal Pro
to choose from

All packages include:
On-call legal tech strategy & advising with specialists in law firm tech
90-day “try us out” guarantee
Tech vendor management (never call your internet company again!)
Remote, in-the-background monitoring, management & updates to your tech system

Server, email & file/data organization setup and management

Network, printer & WiFi setup and management
Setup and management of Unified Communications as a Service phone system
Computer & equipment replacement plan
Simple, per user pricing
Freedom Factory LEGAL PRO Plus
Freedom Factory LEGAL PRO Premium
Freedom Factory LEGAL PRO Platinum
On-call legal tech strategy & advising with specialists in law firm tech
90-day “try us out” guarantee
Tech vendor management (never call your internet company again!)
Remote, in-the-background monitoring, management & updates to your tech systems
Antivirus software and monitoring
Network, printer & WiFi setup and management
Technology budgeting with computer & equipment replacement plan
Simple, per user pricing
Managed IT services and support
M-F, 8-5
24/7
24/7
Support via web, email, sms
Support via phone
Per Incident
Review & full system audit of your tech infrastructure
Annual
Quarterly
Quarterly
4-person dedicated support team (made up of IT specialists, an account manager & a virtual CIO who know your account!)
Custom client Data Safety & Security Action Plan
Most new installs & upgrades included
New software, hardware & equipment purchasing support
Cloud workstation backup
Server backup (up to 2 TB)
Free electronic equipment recycling w/certificates of destruction
Data security awareness training for your entire office
Free onsite “health check” visits
Priority VIP “skip the line” service
Annual penetration testing to find “weak spots” in your firm’s security and help with your data security compliance initiatives

Freedom Factory Legal Pro packages FAQs

What is your 90-day “try us out” guarantee?
Most managed IT services providers will make you sign a contract tying you into their services for the next 3+ years. Which means that even if you decide within the first month (or even the first week) that they aren’t a good fit, you’re still stuck with them.

That’s why we have a 90-day “try us out” guarantee. This means if you decide we aren’t the right IT partner for your firm, just let us know within the first 90 days and we’ll let you out of the contract – no questions asked and no “early termination” fees like the other guys.

Why is there so much focus on moving to cloud technologies?

After working with over 150 clients over the last decade, we’ve found the advantages of moving to the cloud to be just about endless – including the ability to work from anywhere, stronger client security, and more efficient offices that let you do your job better, to name just a few. In short, managed IT in the cloud makes your life easier.

You can learn more (and hear from a few of our clients that have moved to the cloud with us) on our Why Cloud Technology for Law Firms page.

Where can I get more info about working with FeatherShark?

You’re welcome to contact us here with any questions you have about our managed IT services.

Alternatively, you can head to our Why FeatherShark page or About FeatherShark page for more details.

How can I get started?

Our very first step is to hop on the phone for a short “law firm tech” starter session.

You can schedule the starter session with us here.

What if I have or want to keep using my physical hardware and servers?
No problem, we can help you keep them running smoothly!

While we encourage all clients to switch over the cloud, we also understand why you may want to get the most from the servers you already have. In which case, we can absolutely still offer managed IT services support for physical servers and hardware, just as we do for cloud technologies.

Beyond this, we’ll also offer tech guidance to make sure your servers are being used as efficiently as possible and help you develop a plan and schedule for how to move to the cloud as a long-term goal.

Can I get a referral from other law firm clients?

Of course! Just let us know you’d like to speak to one of our law firm clients during your free starter session and we’ll happily put you in touch with someone.

In the meantime, feel free to browse our client testimonials and stories right here for a sample.

Get started with your 90-day “try us out” period for any Freedom Factory package by scheduling a free Law Firm Tech Starter Session.

Book a Free “Fast Track Your Law Firm’s Tech to the Future” Starter Session

Schedule your session to learn how FeatherShark can modernize your tech, protect you from IT catastrophes, secure your data & speed up your processes.